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Product information

What is the structural opening?

The structural opening is the size of your cut out which the access panel will be installed into. As we typically use door sizes for reference, we advise that the structural opening should be 10mm greater than the listed sizes. For example, if the advertised size is 300mm x 300mm you will need to allow a cut out of 310mm x 310mm. If you have a structural opening which cannot accommodate one of our stock sizes, please get in touch as we will be able to make your panels to measure.

Can Access Panels be painted a different colour?

We often have requests for RAL changes. Please get in touch before placing your order so we can discuss this with you. We have our own in-house paint facilities, and we work closely with powder coating suppliers, so getting hold of various RAL colours is normally very straightforward.

Where can I find datasheets?

Datasheets, drawings and certification reports for our Access Panels can be found on the relevant product pages of our website. Sometimes when Access Panels are specified on projects more information is required, please contact us and we will be able to provide you with the information you need.

How can I open a trade account?

Please contact our sales team who will be happy to assist with setting up a Trade Account with us. References and Credit Limits are subject to Eligibility.

Can you manufacture custom sizes?

As manufacturers of access panels, we have the facilities and capabilities to design and manufacture bespoke access panels. Please contact our sales team to discuss ordering custom sizes.

What does beaded frame mean?

Beaded frame access panels are not visible post installation as the frame is typically plastered over so only the door is visible. They are designed for installation into an unfinished wall or ceiling.

What does picture frame mean?

Picture frame access panels means the frame is visible post installation and sits against the finished wall or ceiling.

Have your features been tested by independent third parties?

The unique, patented and certified features of many of our access panels have been tested by various independent third parties. Our Fire Rated access panels for example are tested by Exova Warringtonfire and our Acoustic access panels are tested by University  of Salford’s Acoustic Laboratory.

What is Unihatch?

Uni-hatch is a patented hinge system exclusive to our panels. It features a reversible door and adjustable hinge orientation. Explore more about Unihatch.

What is Cap-less?

Cap-less is our trademark built in metal lock hole cover which negates the need for plastic caps which often fall out or get lost. Explore more about Cap-less.

What types of Access Panels do you offer?

Ceildoor offers a wide range of access panels. Browse our full range online.

What finishes and coatings are standard?

All Ceildoor metal-faced doors and frames are fully powder-coated in RAL 9010 matt polyester (inside and out), offering resilience against moisture, abrasion, rust and solvents. Custom RAL colours are available on request.

Are Fire Rated panels compliant with UK building regulations?

Yes, our 1 hour and 2 hour Fire Rated access panels are independently tested to EN 1364-2 standards (March 2023) and remain compliant until March 2028 when they will be retested. They include fitted smoke seals and can be used as flue inspection hatches under UK Part J.

What are the security features of Anti-Tamper panels?

The Anti-Tamper access panel features a leaf-spring lock mechanism that adds extra torque to resist tampering or forced opening.

What size options are available?

We offer a broad range of standard panel sizes with bespoke sizes available on request. The sizes our panels are available in as standard is listed on the individual product pages on our website.

What locks options are available?

We offer a range of locks compatible with our Access Panels. Check out our special Locks blog post.

Where can I find test certificates or fire reports?

Ceildoor Products holds full test certification for our fire rated Access Panels. Please contact the sales team for copies of these certificates/reports.

Are your panels suitable for walls and ceilings?

Yes, many Ceildoor Access Panels are designed for installation in both wall and ceiling applications, depending on configuration and access requirements. Please call the team to discuss your specific requirements.

Delivery and returns

When can I expect delivery of standard Access Panels?

If your order has been received before 3pm on Monday to Thursday, or 1pm on Friday, we aim to dispatch standard access panels same day for delivery next working day (UK mainland). Please note our opening hours for any Bank Holidays which could impact this. If you haven’t received your delivery within expected timescales, please contact us right away and we will be happy to help.

What are your bespoke access panel lead times?

We pride ourselves on quality and service. With bespoke access panel orders, we aim to deliver these within 7-10 working days (high quantity orders may vary). If you have any questions regarding lead times, or would like more information, please contact our sales team who will be more than happy to help.

Can I arrange returns?

If the access panels have been damaged during delivery, we will of course arrange for any damaged panels to be returned to us and replaced. If you no longer require the panels, the order cannot be returned to us.  

What is the delivery charge?

Delivery depends on the number of access panels being ordered, the location of delivery and the turnaround time required. Please contact our sales team for delivery costs.

Do you deliver outside of the UK?

Yes, we supply access panels outside of UK mainland. Please contact our sales team for shipment costs for a specific country.

If you have a question about Ceildoor Access Panels that is not covered above, please contact us.